Status
Current incidents
This maintenance is now starting as planned.
SMS TANs and notifications have been sent via the PrivacyIDEA app. If you have not triggered these yourself, please delete the SMS and ignore the PrivacyIDEA notifications. We are working hard to solve the problem.
There is currently a fault with the support.gwdg.de interface. After logging in, no tickets are displayed, even if they have been created. This only affects the view on support.gwdg.de, created tickets are still processed, even if they cannot be found there.
Unfortunately, the GWDG’s UNIX home directories are currently unavailable due to a malfunction. We will endeavor to rectify the fault as quickly as possible and will inform you as soon as we have any news.
The poster printer in the Physics Department Library has broken down and needs to be
be replaced by a new device.
The following printer queues are therefore no longer available for the next few weeks: pcipls13, pcixls13, pcip4s13.
For poster printing, please switch to the GWDG, LRC/SUB and
LRC/UMG.
Due to a print head malfunction, the left poster printer in the compute center at Burckhardtweg 4 has failed.
As a result, it is currently not possible to print via the following queues:
zcipls62, zcixls62 and zcip4s62
The right poster printer in the compute center is still fully functional.
Please use the following queues:
poster, zcipls61, zcixls61 and zcip4s61
Since the installation of the Exchange March SU the server-search in Outlook is defective.
The problem is known to Microsoft and they are working on a solution.
The server-search can be temporarily disabled with the following registry-key:
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Search]
“DisableServerAssistedSearch”=dword:00000001
From Friday 09:19 and 09:31 respectively, the Veeam Backup Transport Service gradually stopped on both replacement servers. The manufacturer support case has been updated with the new information.
The two repo servers are currently accessible again, but it can be assumed
that this is only temporary.
We would like to inform you that there may be delays in processing individual support requests due to the increased volume of tickets in recent weeks.
We apologize for any inconvenience this may cause and thank you for your understanding and cooperation.
Past Incidents
Service is back up.
Service is back up.
This maintenance has been concluded as planned.
Service is back up.
The re-registration of accounts is available again.