There are ongoing Incidents
Auf diesen Seiten finden Sie den aktuellen Zustand der Systeme der GWDG sowie Ankündigungen zu geplanten Wartungen.
Don't agree with what's reported here? Contact us at
Website Operational
Support Information
Network services Operational
The current state of the network
DNS Operational
DHCP Operational
VPN Operational
Eduroam Operational
Storage Services Minor incident
ownCloud Operational
Academic Cloud Sync Operational
Fileservice Minor incident
Backup Minor incident
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CDSTAR headless repository and data management services -
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General Minor incident

Current incidents

Information Malfunction in the MFA infrastructure

SMS TANs and notifications have been sent via the PrivacyIDEA app. If you have not triggered these yourself, please delete the SMS and ignore the PrivacyIDEA notifications. We are working hard to solve the problem.

Information Disruption from

There is currently a fault with the interface. After logging in, no tickets are displayed, even if they have been created. This only affects the view on, created tickets are still processed, even if they cannot be found there.

Maintenance Instable service, we are investigating from 2024-04-09 09:56 CEST

The service currently appears to be very slow. We are investigating possible causes.

Minor incident Registration Collaboard

Currently the registration of Collaboard is out of order.
A login to the service is not possible if it has not been used before. Already existing accounts can use the service.

Minor incident Malfunction: UNIX Fileservers of GWDG

Unfortunately, the GWDG’s UNIX home directories are currently unavailable due to a malfunction. We will endeavor to rectify the fault as quickly as possible and will inform you as soon as we have any news.

Minor incident Failure of poster printer in the physics library

The poster printer in the Physics Department Library has broken down and needs to be
be replaced by a new device.
The following printer queues are therefore no longer available for the next few weeks: pcipls13, pcixls13, pcip4s13.
For poster printing, please switch to the GWDG, LRC/SUB and

Minor incident Outage of left poster printer in the data center

Due to a print head malfunction, the left poster printer in the compute center at Burckhardtweg 4 has failed.
As a result, it is currently not possible to print via the following queues:
zcipls62, zcixls62 and zcip4s62

The right poster printer in the compute center is still fully functional.
Please use the following queues:
poster, zcipls61, zcixls61 and zcip4s61

Information Server-search in Outlook defective

Since the installation of the Exchange March SU the server-search in Outlook is defective.
The problem is known to Microsoft and they are working on a solution.

The server-search can be temporarily disabled with the following registry-key:

Minor incident Veeam Cloud Connect repository repeatedly temporarily disrupted

From Friday 09:19 and 09:31 respectively, the Veeam Backup Transport Service gradually stopped on both replacement servers. The manufacturer support case has been updated with the new information.
The two repo servers are currently accessible again, but it can be assumed
that this is only temporary.

Information Longer processing times for ticket requests

We would like to inform you that there may be delays in processing individual support requests due to the increased volume of tickets in recent weeks.
We apologize for any inconvenience this may cause and thank you for your understanding and cooperation.

% Uptime
30 days ago Today
Incident & maintenance history
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