Status
Information notices
Our account portal at https://id.academiccloud.de is now available in a new design. The user interface is visually modelled on the Academic Cloud and offers a modern, uniform appearance with a clear structure and improved usability.
The aim of the changeover is to significantly improve user guidance - especially when registering for multi-factor authentication (MFA) - and to create a consistent design across different services. At the same time, the portal was technically converted to a...
Discontinuation of Rocket.Chat, further extended End-of-Life phase
With Nov 1st, 2024 the service Rocket.Chat entered its end-of-life phase. Users of Rocket.Chat should act now (see below).
What changes during the end-of-life phase?
GWDG has stopped renewing the licensing of the service. With the expiration of the license some functionality of Rocket.Chat may be limited in the future. The most prominent limitations are:
- no more push notifications to mobile clients
- online presence...
Launch of the Matrix service
After the replacement of RocketChat with Matrix was announced and prepared in the last weeks and months, the Matrix service is now available for all GWDG customers.
Comprehensive information on how to use Matrix can be found at https://docs.chat.academiccloud.de/.
Why Matrix?
The goal of the transition was to continue offering a central, simple, widely accessible, and modern communication tool. Matrix offers various advantages in this regard. For example, the...
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Scheduled maintenances
On Thursday, starting at approximately 17:00, we will be performing maintenance on the GWDG IdP and internal GWDG IdP.
This may cause a brief interruption to the SSO service for about 5 minutes.
Duration: approximately 5 minutes
Time: Thursday, starting at approximately 17:00
Affected Services: GWDG IdP, Internal GWDG IdP, SSO
We apologize for any inconvenience this may cause and appreciate your understanding.
We would like to inform you that urgent maintenance work will be carried out on the Academic Cloud SSO service during the specified period. During this time, logins via Academic Cloud Single Sign-On (SSO) are not possible or only possible to a limited extent.
The maintenance work is necessary to ensure the stability and security of our system. We ask for your understanding for any inconvenience this may cause.
Once the work has been completed, the service will be available again as usual.
...We plan to update the Slurm version on the EMMY cluster from version 24.11.4 to version 25.05.1 on July 17, 2025 between 17:00 and 19:00. During this period, Slurm’s interactive programs (sinfo, sacct, srun, sbatch, etc.) will be unavailable for a few minutes and new jobs will not be accepted or started. Jobs already running will not be affected.
Past Incidents
This maintenance has been concluded as planned.
This maintenance has been concluded as planned.
Since 1pm yesterday new logins to Rocket.Chat got redirected to the login page after a brief waiting time without error message. Active session (without logouts) were not affected.
The problem was corrected at around 11 am today.
The reason for the problem was an obscure error resulting from an unplanned restart of theservice at 1pm yesterday.
As part of this maintenance, we will be updating Rancher (prod.rancher.gwdg.de) from version 2.9.3 to version 2.10.3.
During the maintenance, there may be brief interruptions in access to Rancher. Your Kubernetes clusters will not be affected and your services will continue to run as usual. After the upgrade, you will be automatically logged out and have to log in again.
A detailed list of the changes in version 2.10.3 can be found at https://github.com/rancher/rancher/releases/tag/v2.10.3...