There are ongoing Incidents
Auf diesen Seiten finden Sie den aktuellen Zustand der Systeme der GWDG sowie Ankündigungen zu geplanten Wartungen.
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Website Operational
Support Information
Network services Operational
The current state of the network
DNS Operational
DHCP Operational
VPN Operational
Eduroam Operational
Storage Services Minor incident
ownCloud Operational
Academic Cloud Sync Operational
Fileservice Operational
Backup Minor incident
Archiv Operational
S3 Operational
Objectstorage of GWDG Operational Operational Operational
Email & Collaboration Minor incident
Chat Information
Email Service Minor incident
Gitlab Operational
ShareLaTeX/Overleaf Operational
Pad Operational
MPG MAX Operational
Whiteboard Operational
SharePoint Minor incident Minor incident Minor incident Minor incident Minor incident Minor incident Minor incident Minor incident Minor incident Minor incident
Project Management Service Operational
Application Services Operational
Online Survey Operational
Library Services Operational
MPG Aleph System Operational
KOHA Saarbrücken Operational
KOHA FHI Operational
KOHA Abbethek Operational
KOHA MPIBP Operational
URL Shortener Operational
Metrics Operational
Jupyter Operational
General Services Minor incident
Authentication Services Operational
Academic Cloud Login Operational
MPG Login Operational
ADFS Login Operational
Videoconferencing Operational
GWDG Meet Operational
Zoom Operational
Directory Services Minor incident
Active Directory Minor incident
OpenLdap Operational
Client-Management Operational
WSUS Operational
Lotus Domino Operational
Lotus Domino Server 1 Operational
Lotus Domino Server 2 Operational
gwdu111 Operational
Mysql Operational
Mysql Databases
Göttingen Campus Events Operational
High Performance Computing Operational
SCC Operational
SSH Login Gateway Operational
Login Nodes Operational
Slurm Operational
Emmy Operational
Login Nodes Operational
Slurm Operational
Licence Server Operational
Software Operational
License Server Matlab Operational
Bioscience Operational
gwdu100 Operational
RStudio Operational
Galaxy Operational
RShiny Operational
MASCOT Operational
License Server Operational
Geneious Prime Operational
Research Data Management Operational Operational
GRO.plan Operational
GRO.publications Operational
GRO.instruments Operational
CDSTAR Operational
CDSTAR headless repository and data management services -
Server services Minor incident
Virtual Server Minor incident
Cloud Server Operational
Kubernetes Operational
Rancher Operational
Harbor Operational
SSH/RDP-Server Minor incident Operational Operational Operational Minor incident Minor incident Minor incident
FTP-Server Operational
General Minor incident

Current incidents

Information Rocket.Chat: Video Call feature unfortunately remains unserviceable

For a while now the video call feature in Rocket.Chat has been disabled after reports of
it being broken. Users miss the feature, but unfortunately an attempt to enable it again
today was not successful.
The problem will be investigated but a short-term solution is unlikely and users are
advised to plan without it.
The problem only affects the integration of BBB in Rocket.Chat, not the BBB service
itself. Users are advised to continue to use BBB directly and to post information about

Information Mailing System (Exchange)

We are experiencing problems in our Mailing System (Exchange). Our staff is working on a solution.

Maintenance Maintenance Rocket.Chat: small version Update on 27th, 4 pm from 2023-11-27 09:28 CET

Since Rocket.Chat decided to notify all users of a necessary update since today, a planned update from Thursday will be moved forward to today. The service will receive a small version update at 4 pm.
The service will be unavailable for about 10 min during the process.

Minor incident is currently not available

Service works again

Information Increased ticket volume

We would like to inform you that we are currently receiving an increased number of support requests from users. For this reason, we cannot rule out the possibility that there may be delays in the processing of individual support requests. We apologize for any inconvenience this may cause and thank you for your understanding and cooperation.

Minor incident Malfunction: limited use of terminal servers

Currently, the terminal servers do not have profiles and users are only logged in with temporary profiles.

We are working hard to find a solution.

Information Information regarding the security incident on Sep. 28, 2023

In connection with the security incident on September 28, 2023, we have created a page with FAQs where you can find important information. We will update this information regularly to inform you as transparently as possible.

Click here for the information:


Minor incident Temporary restrictions due to preventive measures

Veeam Cloud Connect and Veeam BackUp of the GWDG VMware environment back online.

Information Update on the security incident of September 28, 2023

Wir möchten Ihnen heute ein Update zum Sicherheitsvorfall vom 28. September geben:

Die forensische Untersuchung ist nun abgeschlossen. Aktuell können wir laut den Expert*innen weitere Entwarnung geben, die Dienste, Systeme und Daten sind umfassend geprüft. Dennoch wird die Überwachung der Infrastruktur vorsorglich weiterhin verstärkt. Einige Dienste, die im Rahmen einer Vorsichtsmaßnahme deaktiviert wurden, werden so bald wie möglich wieder verfügbar gemacht.

Zusammen mit den externen...

Minor incident Disruption between Identity Management (IdM) system and Active Directory (AD)

Due to a malfunction, the synchronization of new accounts, mailboxes and passwords to Active Directory (AD) is currently not possible.
We are working at full speed to fix this.

Warning Unified Communications Self Care Portal

The web page “User Portal for Cisco IP Phones” is not available.

For technical reasons, the web page “User Portal for Cisco IP Phones” is not available for a longer period of time.

Possible call forwarding can be activated via Cisco Jabber.

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Incident & maintenance history
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