Disruption of the virtual web servers

Major incident Website
2026-09-11 08:09 CEST · 5 hours, 36 minutes

Updates

Resolved

The issue has been resolved. Affected administrators were notified via email and are asked to check the functionality of their VMs.
Background: A technical defect could not be properly identified, which led to the recurring outages and recoveries. The defective component has been deactivated. Measures to prevent such an outage in the future have been discussed with the manufacturer.

September 11, 2026 · 13:45 CEST
Update

The issue has been resolved. Affected administrators have been notified via email and are asked to check the functionality of their VMs.
Background: A technical defect could not be properly identified, which led to the recurring outages and recoveries. The defective component has been deactivated. Measures to prevent such an outage in the future have been discussed with the manufacturer.

September 11, 2026 · 13:34 CEST
Update

The problem occurs sporadically, so we cannot give the all-clear just yet.

September 11, 2026 · 11:00 CEST
Investigating

The source of the problem has been identified, and corrective measures have been implemented.
Even though the situation appears to be stabilizing, it is still too early to give the all-clear. We are closely monitoring the situation.

September 11, 2026 · 09:54 CEST
Update

Initial investigations have revealed that several virtual machines are affected and are currently unavailable.

September 11, 2026 · 08:24 CEST
Issue

Unfortunately, the virtual web servers are currently unavailable; the
problem has been identified, and we are working on a solution.

September 11, 2026 · 08:09 CEST

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