Rocket.Chat functionality partly impaired: avatars, uploads

Minor incident Email & Collaboration Chat
2023-01-27 19:20 CET · 2 days, 16 hours, 25 minutes

Updates

Issue

Since Friday parts of the service Rocket.Chat have lost access to their data storage.
As a consequence users connected to these parts of the service were displayed with faulty avatars, could not upload files nor access older uploads.

The problem has been corrected but the affected parts of the service are still in the process of being restarted. This is expected to be completed by ca 11.45 am. Affected users are recommended to reload the website once or do a “refresh” in the client.
Text messages were never affected by this issue.

January 30, 2023 · 11:13 CET

← Back