There are ongoing Incidents
Auf diesen Seiten finden Sie den aktuellen Zustand der Systeme der GWDG sowie Ankündigungen zu geplanten Wartungen.
Don't agree with what's reported here? Contact us at support@gwdg.de.

Information notices


Information notice Discontinuation of Rocket.Chat, further extended End-of-Life phase
[Information]

Discontinuation of Rocket.Chat, further extended End-of-Life phase

With Nov 1st, 2024 the service Rocket.Chat entered its end-of-life phase. Users of Rocket.Chat should act now (see below).

What changes during the end-of-life phase?

GWDG has stopped renewing the licensing of the service. With the expiration of the license some functionality of Rocket.Chat may be limited in the future. The most prominent limitations are:

  • no more push notifications to mobile clients
  • online presence...
Information notice Decommissioning of the GWDG's two H.323 gatekeepers as of March 31, 2025
[Information]

H.323 video conferencing systems have been in use for many years and have proven themselves primarily as group video conferencing systems. At the Göttingen site, however, they have now been replaced by video conferencing solutions such as Zoom, Microsoft Teams and BigBlueButton, which are provided by the GWDG as video conferencing services.

We have therefore decided to decommission the GWDG’s two H.323 gatekeepers, which are required by H.323 video conferencing systems to participate in the...

Information notice Launch of the Matrix service
[Information]

Launch of the Matrix service

After the replacement of RocketChat with Matrix was announced and prepared in the last weeks and months, the Matrix service is now available for all GWDG customers.
Comprehensive information on how to use Matrix can be found at https://docs.chat.academiccloud.de/.

Why Matrix?

The goal of the transition was to continue offering a central, simple, widely accessible, and modern communication tool. Matrix offers various advantages in this regard. For example, the...

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General Information

Current incidents


Minor incident Error when logging in via SSO
[Issue]

Due to a malfunction, there may currently be problems with logging in via SSO. We are already working on a solution.
If you are unable to log in, please delete your cookies or use a different browser and then try to log in again.

Minor incident JupyterCloud: no backups of user data available
[Issue]

Currently no backups of user data is available on the service JupyterCloud. The investigation into the cause of this problem is ongoing but a timely solution is not expected.

What are the consequences?

Currently user data (personal files and notebooks) can not be restored in case if lost.
This is in case of a sever system-wide problem that leads to data loss as well as accidental change to or deletion of data by a user.

How did this situation arise? What can users do for mitigation?

The...

Information Decommissioning of the GWDG's two H.323 gatekeepers as of March 31, 2025
[Issue]

H.323 video conferencing systems have been in use for many years and have proven themselves primarily as group video conferencing systems. At the Göttingen site, however, they have now been replaced by video conferencing solutions such as Zoom, Microsoft Teams and BigBlueButton, which are provided by the GWDG as video conferencing services.

We have therefore decided to decommission the GWDG’s two H.323 gatekeepers, which are required by H.323 video conferencing systems to participate in the...

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Incident & maintenance history
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