Status
Information notices
The GWDG data center will be closed on the days from 24.12.2024 to 01.01.2025. On 23.12.2024 the data center is only open from 10:00 to 18:00. If you would like to contact the GWDG during the times when the data center is closed, please create a request via our support website at https://gwdg.de/support or send an e-mail to support@gwdg.de.
Please note, however, that requests to our support during this time can only be processed from January 2, 2025.
We ask all users to be prepared for...
Suspicious activity was detected on GWDG and university systems. As a precautionary measure, the accounts that were logged on to these systems during the period in question have been blocked.
At this time, there are no indications that accounts have been misused, but passwords must be changed before the accounts can be used again. Please contact your responsible admins if you are affected.
Launch of the Matrix service
After the replacement of RocketChat with Matrix was announced and prepared in the last weeks and months, the Matrix service is now available for all GWDG customers.
Comprehensive information on how to use Matrix can be found at https://docs.chat.academiccloud.de/.
Why Matrix?
The goal of the transition was to continue offering a central, simple, widely accessible, and modern communication tool. Matrix offers various advantages in this regard. For example, the...
With 1st Nov the Rocket.Chat enters its end-of-life phase.
What changes during end-of-life?
GWDG will not renew the licensing of the service. With the expiration of the license some functionality of Rocket.Chat will be limited. The most prominent limitations are:
- no more push notifications to mobile clients
- online presence status of users (online/busy/idle/offline) is no longer displayed
What does not change, how can the service still be used?
The main, basic functionality of the...
Dear users of JupyterHPC,
our old installation of Jupyterhub 2.3.1 at jupyter-hpc.gwdg.de is nearing it’s end of life. It will be shutdown after the end of this year (2024).
Please switch to our new installation (Jupyterhub 4.1.5) at jupyter.hpc.gwdg.de (dot instead of minus in the URL), which has been available to all HPC users for a few months. If you are using your own Apptainer (formerly Singularity) containers, please note that the Jupyter runtimes inside the containers are...
Current incidents
This maintenance is now starting as planned.
The GWDG data center will be closed on the days from 24.12.2024 to 01.01.2025. On 23.12.2024 the data center is only open from 10:00 to 18:00. If you would like to contact the GWDG during the times when the data center is closed, please create a request via our support website at https://gwdg.de/support or send an e-mail to support@gwdg.de.
Please note, however, that requests to our support during this time can only be processed from January 2, 2025.
We ask all users to be prepared for...
The recommissioning of the terminal servers is in preparation. The sequence will be
- Wints8 (vcenter.rds.gwdg.de)
- Wints5
-
Wints1
We will inform you here as soon as the terminal services are available again and ask for a little patience.
The functionality “export my data” in Rocket.Chat is currently (and probably since some
time ago) defunct.
The export gets started but the concluding message with a download link is never generated
and sent.
The problem is under investigation but the expectation is that for technical reasons a
resolution is only possible towards the end of the lifespan of Rocket.Chat.
The aim is to give all users the opportunity to export their data before the end of live
of Rocket.Chat.
Additional...
There is currently a fault with the support.gwdg.de interface. After logging in, no tickets are displayed, even if they have been created. This only affects the view on support.gwdg.de, created tickets are still processed, even if they cannot be found there.