Information notice Information regarding the security incident on Sep. 28, 2023
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In Zusammenhang mit dem Sicherheitsvorfall vom 28. September 2023 haben wir eine Seite mit FAQs erstellt, auf der Sie wichtige Informationen finden können. Wir werden diese Informationen regelmäßig aktualisieren um Sie so transparent wie möglich informieren.

Hier geht es zu den Informationen: https://docs.gwdg.de/doku.php?id=de:current:incident

Ihre GWDG

Information notice Information: Data center closed on Christmas and New Year's Day
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Vom 24.12. bis zum 26.12., sowie vom 30.12. bis 01.01. ist das Rechenzentrum geschlossen.
Die Service-Hotline ist an diesen Tagen nicht erreichbar. Falls Sie sich an die GWDG wenden möchten, erstellen Sie bitte eine Anfrage über unsere Support-Webseite unter https://www.gwdg.de/support oder schicken eine E-Mail an support@gwdg.de.
Das dahinter befindliche Ticket-System wird auch an diesem Tag von Mitarbeiter*innen der GWDG regelmäßig überprüft.

Das Rechenzentrum bleibt an den Feiertagen...

Information notice End of Legacy SCC Usernames on HPC
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Legacy SCC usernames will no longer be able to use the HPC login and compute nodes starting in 2026. The GWDG Unix HOMEs and Tape Archive (AHOME) will no longer be accessible from the SCC Legacy island. SCC users that have not done so yet need to migrate to project-specific usernames (of the form u12345) via the HPC Project Portal.

Legacy SCC usernames are directly activated Uni Göttingen, UMG, MPG, and DPZ usernames that usually contain a part of the users first or last name. Their HOME...

Information notice End of Legacy HLRN/NHR Usernames on HPC
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Legacy HLRN/NHR usernames will no longer be able to use the HPC login and compute nodes and unmigrated legacy HLRN/NHR projects will not longer work starting in 2026. NHR users that have not done so yet need to migrate to project-specific usernames (of the form u12345) via the HPC Project Portal. Login with legacy HLRN/NHR usernames will no longer be possible.

The HOME, SCRATCH/WORK, and PERM directories of legacy HLRN/NHR usernames will be deleted at the start of 2027. The PROJECT,...

Information notice Information: Data center closed on 21.08.2025 from 9 a.m. to approx. 11:30 a.m. due to service meeting
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Due to an official meeting, the computer center is closed during this period; the GWDG hotline at 0551 39-30000 is also not available. Secretariat, user areas and printers are not accessible, telephone calls will not be accepted during this time. For inquiries, please use the ticket system by e-mail to support@gwdg.de.

Information notice Academic Cloud SSO: SAML Zertifikats-Rollover
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Academic Cloud SSO: SAML Zertifikats-Rollover

Liebe Academiccloud Service Provider,

vom 02.09 - 04.09.2025 findet ein Zertifikatswechsel für den Academiccloud Single-Sign-On Logindienst statt. Hierzu müssen einmal die Service Provider und IDP SAML Zertifikate ausgetauscht werden. Dieser Prozess funktioniert in der Regel reibungslos, da in einer Übergangsphase beide Zertifikate konfiguriert werden.

Das neue, zusätzliche Zertifikat wird am Dienstag, 02.09.2025 eingespielt und das alte...

Information notice Warning: Phishing mail in circulation
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Another phishing e-mail is currently in circulation.
You can find the latest phishing warnings here.

Information notice Information: Data center closed at Pentecost
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The computer center will be closed on Whit Sunday, 08.06., and Whit Monday, 09.06..
The service hotline will not be available on these days. If you would like to contact the
GWDG, please create a request via our support website at
support website at https://www.gwdg.de/support or send an e-mail to support@gwdg.de.
The underlying ticket system will also be regularly checked by GWDG employees on this day.

We ask all users to be prepared for this.

The GWDG wishes you a pleasant holiday.

Information notice Information: Data center closed on Ascension Day
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The data center will be closed on Ascension Day, May 29th.
The service hotline will not be available on these days. If you would like to contact the GWDG, please create a request via our support website at
support website at https://www.gwdg.de/support or send an e-mail to support@gwdg.de.
The underlying ticket system will also be regularly checked by GWDG employees on this day.

We ask all users to be prepared for this.

The GWDG wishes you a pleasant holiday.

Information notice Information: Data center closed on 22.05.2025 from 10 a.m. to 12 noon due to works meeting
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Aufgrund einer Betriebsversammlung ist das Rechenzentrum im genannten Zeitraum geschlossen; auch ist die GWDG-Hotline unter 0551 39-30000 nicht erreichbar. Sekretariat, Benutzerbereiche und Drucker sind nicht zugänglich, Telefonanrufe werden in der Zeit nicht angenommen. Für Anfragen benutzen Sie bitte das Ticketsystem per Mail an support@gwdg.de.

Information notice Information: Data center closed on May Day
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The data center will be closed on May 1, the May Day holiday.
The service hotline will not be available on this day. If you would like to contact the
GWDG, please create a request via our support website at
support website at https://www.gwdg.de/support or send an e-mail to support@gwdg.de.
The underlying ticket system will also be regularly checked by GWDG employees on this day.

We ask all users to be prepared for this.

The GWDG wishes you a pleasant holiday.

Information notice Information: Data center closed at Easter
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The data center will be closed from 18.04. to 21.04.
The service hotline will not be available on these days. If you would like to contact the
GWDG, please create a request via our support website at
support website at https://www.gwdg.de/support or send an e-mail to support@gwdg.de.
The underlying ticket system will also be regularly checked by GWDG employees on this day.

We ask all users to be prepared for this.

The GWDG wishes you a pleasant holiday.

Information notice Rocket.chat: no more new registrations possible as of 01.06.
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Discontinuation of Rocket.Chat, further extended End-of-Life phase

With Nov 1st, 2024 the service Rocket.Chat entered its end-of-life phase. Users of Rocket.Chat should act now (see below).

What changes during the end-of-life phase?

GWDG has stopped renewing the licensing of the service. With the expiration of the license some functionality of Rocket.Chat may be limited in the future. The most prominent limitations are:

  • no more push notifications to mobile clients
  • online presence...
Information notice Opening hours of the data center around Christmas and New Year 2024/2025
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The GWDG data center will be closed on the days from 24.12.2024 to 01.01.2025. On 23.12.2024 the data center is only open from 10:00 to 18:00. If you would like to contact the GWDG during the times when the data center is closed, please create a request via our support website at https://gwdg.de/support or send an e-mail to support@gwdg.de.
Please note, however, that requests to our support during this time can only be processed from January 2, 2025.

We ask all users to be prepared for...

Information notice Launch of the Matrix service
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Launch of the Matrix service

After the replacement of RocketChat with Matrix was announced and prepared in the last weeks and months, the Matrix service is now available for all GWDG customers.
Comprehensive information on how to use Matrix can be found at https://docs.chat.academiccloud.de/.

Why Matrix?

The goal of the transition was to continue offering a central, simple, widely accessible, and modern communication tool. Matrix offers various advantages in this regard. For example, the...

Information notice Information: data center closed on reformation day
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Am 31. Oktober, dem Reformationstag, ist das Rechenzentrum geschlossen.
Die Service-Hotline ist an diesem Tag nicht erreichbar. Falls Sie sich an die
GWDG wenden möchten, erstellen Sie bitte eine Anfrage über unsere
Support-Webseite unter https://www.gwdg.de/support oder schicken eine E-Mail an support@gwdg.de.

Wir bitten alle Nutzer*innen, sich darauf einzustellen.

Die GWDG wünscht Ihnen einen angenehmen Feiertag.

Information notice Information: Computer center closed on German Unity Day
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Am 3. Oktober , dem Tag der deutschen Einheit, ist das Rechenzentrum geschlossen.
Die Service-Hotline ist an diesem Tag nicht erreichbar. Falls Sie sich an die GWDG wenden möchten, erstellen Sie bitte eine Anfrage über unsere Support-Webseite unter https://www.gwdg.de/support oder schicken eine E-Mail an support@gwdg.de.
Das dahinter befindliche Ticket-System wird auch an diesem Tag von Mitarbeiter*innen der GWDG regelmäßig überprüft.

Wir bitten alle Nutzer*innen, sich darauf...

Information notice Information: GWDG company outing on 05.09.2023
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This year’s GWDG company outing will take place on Thursday, 05.09.2024. The data center will be open on this day, but only a few staff will be present and only limited support will be possible. We ask all GWDG users and visitors to be prepared for this.

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