Status
In Zusammenhang mit dem Sicherheitsvorfall vom 28. September 2023 haben wir eine Seite mit FAQs erstellt, auf der Sie wichtige Informationen finden können. Wir werden diese Informationen regelmäßig aktualisieren um Sie so transparent wie möglich informieren.
Hier geht es zu den Informationen: https://docs.gwdg.de/doku.php?id=de:current:incident
Ihre GWDG
The data center will be closed from 18.04. to 21.04.
The service hotline will not be available on these days. If you would like to contact the
GWDG, please create a request via our support website at
support website at https://www.gwdg.de/support or send an e-mail to support@gwdg.de.
The underlying ticket system will also be regularly checked by GWDG employees on this day.
We ask all users to be prepared for this.
The GWDG wishes you a pleasant holiday.
The new storage has been brought online between 7pm and 8pm on Friday.
All primary user data has been copied from the old storage to the new storage with a final synchronization during the downtime.
As previously mention, due to the amount of user data various cache files where excluded from the copying process. User who had additional software installed in their environment may likely have to reinstall them again.
The decision to omit this data in the copying process was in order to...
Jupyter-Cloud: new storage, important information, a new outlook
In an effort to improve performance and reliability the service Jupyter-Cloud is receiving new storage right now.
The copying of user files has already been going on and is almost finished. The switch will be made once the copying is finished, hence a precise time cannot be scheduled but it will be either later today or during Saturday. The service will go into maintenance mode for 0.5-1h during this process.
Important...
Dear operators of the service providers,
from February 17, 2026 to February 19, 2026 a certificate change will be carried out for the following Identity Providers (IdPs):
- shibboleth-idp.gwdg.de
- shibboleth-idp.uni-goettingen.de
* shibboleth-idp.mpg.de
During this period, the IDP SAML certificates are renewed once.
This process usually runs without restrictions, as both certificates are configured in parallel during a short transition phase.
Certificate change process
- Tuesday,...
Jupyter-Cloud: state of the service
The reliability of the service Jupyter-Cloud (https://jupyter-cloud.gwdg.de) is degraded after having suffered several outages and limitations in the final weeks of 2025. At present the service operates normally but the underlying issue remains unresolved.
The symptoms
At undetermined times and under unknown circumstances users newly trying to log into the service where unable to start their notebook server (timeout) and thus unable to access their...
A guide is available for importing data from Jupyter-Cloud into the new CoCalc service: Guide
Today, the list of available AI models for the new CoCalc service (https://cocalc.gwdg.de) has been updated and expanded.
These LLMs can be used to draft, correct, or translate texts.
Specifically, models for multilingualism, code editing, and scientific context have been added (see also https://docs.hpc.gwdg.de/services/chat-ai/models/index.html#open-weight-models-hosted-by-gwdg).
All models in the selection list have a brief description of their purpose or characteristics.
New service: CoCal & instructions for importing LaTeX documents
The CoCalc service is now available for general use: https://cocalc.gwdg.de
The service provides a toolbox for working with LaTeX and Markdown documents, executing code in Python and Julia, and working with Jupyter Notebooks and a dedicated JupyterLab server.
Instructions & Documentation
General and comprehensive documentation is available from the developers of CoCalc:
- Getting Started:...
The Göttingen data center will be closed on the days from 24.12.2025 to 01.01.2026.
If you would like to contact the GWDG during these times, please create a
please submit a request via our support website at https://gwdg.de/support or send an e-mail to support@gwdg.de.
The underlying ticket system will also be regularly checked by GWDG employees during these times.
On December 29 and 30, 2025, the Service Desk will also be available by telephone from 9:00 a.m. to 5:00 p.m. on 0551...
We are very pleased to announce that the continued operation of the Academic Cloud for Lower Saxony has been secured for another year.
This means that the Academic Cloud will remain fully available to all users at participating universities in Lower Saxony.
The following services will continue to be centrally funded and provided:
- Academic Cloud Base Module (IDM, authentication, MFA, administration portal, guest management, as well as basic services such as Pad, URL shortener, QR code...
Due to a staff meeting, the computer center will be closed during this period; the GWDG hotline at 0551 39-30000 will also not be available. Secretariat, user areas and printers are not accessible, telephone calls will not be accepted during this time. For inquiries, please use the ticket system by e-mail to support@gwdg.de.
On Friday, 07.11.2025, the data center will be closed from 5 pm.
The service hotline will not be available from this time. If you would like to contact the GWDG, please create a request via our support website at https://www.gwdg.de/support or send an e-mail to support@gwdg.de.
We ask all users to be prepared for this.
Am 31. Oktober, dem Reformationstag, ist das Rechenzentrum geschlossen.
Die Service-Hotline ist an diesem Tag nicht erreichbar. Falls Sie sich an die
GWDG wenden möchten, erstellen Sie bitte eine Anfrage über unsere
Support-Webseite unter https://www.gwdg.de/support oder schicken eine E-Mail an support@gwdg.de.
Wir bitten alle Nutzer*innen, sich darauf einzustellen.
Die GWDG wünscht Ihnen einen angenehmen Feiertag.
In the period from 27.10.2025 00:00 to 05.11.2025 09:00, tokens for multi-factor authentication could no longer be removed by the institute administrators for certain user groups. The problem has now been resolved.
At the end of mainstream support for Windows 10 and older versions of Windows 11, we will release the upgrade to Windows 11 24h2 for all Windows 10 and Windows 11 computers in the regular WSUS target groups on 14 October 2025.
All compatible Windows 10 computers (except LTSC) will then install the in-place upgrade to Windows 11. An installed ESU licence for extended support does not prevent the upgrade. Computers that do not meet the hardware requirements for Windows 11 will not receive the...
The function update 24h2 for Windows 11 will be released for all WSUS target groups on 14.10.25 at 10 am.
On 10/24/2015 at 10am, the in-place upgrade from Windows 10 to Windows 11 will be released to all regular WSUS audiences. All compatible Windows 10 computers using our WSUS service will begin downloading the upgrade in the following hours. A reboot will be required for installation. An opt-out is possible via the WSUS target group “Win10”.
Further information can be found on our info page on upgrading to Windows 11: https://docs.gwdg.de/doku.php?id=de:services:it_security:windows11:start
...
Since 2017 and until its discontinuation Rocket.Chat has served 40.045 users, in 141.822 channels (127.575 private) with 32.799.084 messages (26.607.554 private).
During its operational time the service ran on GWDG’S regular infrastructure, which is also available for GWDG’s customers, without specific configuration for increased high availability or performance.
Rocket.Chat has been superseded by GWDG Matrix. With an open protocol and true federation GWDG Matrix provides a modern chat...
With the current update of the ownCloud client to version 6, a bug has been discovered on macOS systems. This bug causes files with umlauts in their file names to be deleted during synchronization.
This bug only affects the client for macOS. Windows and Linux clients are not affected. This is not a problem on our end, but rather a bug in the ownCloud software itself. We have already reported the problem to ownCloud, but are currently unable to fix the cause ourselves.
We therefore strongly...
Am 3. Oktober , dem Tag der deutschen Einheit, ist das Rechenzentrum geschlossen.
Die Service-Hotline ist an diesem Tag nicht erreichbar. Falls Sie sich an die GWDG wenden möchten, erstellen Sie bitte eine Anfrage über unsere Support-Webseite unter https://www.gwdg.de/support oder schicken eine E-Mail an support@gwdg.de.
Das dahinter befindliche Ticket-System wird auch an diesem Tag von Mitarbeiter*innen der GWDG regelmäßig überprüft.
Wir bitten alle Nutzer*innen, sich darauf...
Due to an official meeting, the computer center is closed during this period; the GWDG hotline at 0551 39-30000 is also not available. Secretariat, user areas and printers are not accessible, telephone calls will not be accepted during this time. For inquiries, please use the ticket system by e-mail to support@gwdg.de.
Another phishing e-mail is currently in circulation.
You can find the latest phishing warnings here.
The computer center will be closed on Whit Sunday, 08.06., and Whit Monday, 09.06..
The service hotline will not be available on these days. If you would like to contact the
GWDG, please create a request via our support website at
support website at https://www.gwdg.de/support or send an e-mail to support@gwdg.de.
The underlying ticket system will also be regularly checked by GWDG employees on this day.
We ask all users to be prepared for this.
The GWDG wishes you a pleasant holiday.
The data center will be closed on Ascension Day, May 29th.
The service hotline will not be available on these days. If you would like to contact the GWDG, please create a request via our support website at
support website at https://www.gwdg.de/support or send an e-mail to support@gwdg.de.
The underlying ticket system will also be regularly checked by GWDG employees on this day.
We ask all users to be prepared for this.
The GWDG wishes you a pleasant holiday.
The data center will be closed on May 1, the May Day holiday.
The service hotline will not be available on this day. If you would like to contact the
GWDG, please create a request via our support website at
support website at https://www.gwdg.de/support or send an e-mail to support@gwdg.de.
The underlying ticket system will also be regularly checked by GWDG employees on this day.
We ask all users to be prepared for this.
The GWDG wishes you a pleasant holiday.
LAST REMINDER: the service Rocket.Chat[1] will be discontinued[2] in about a week. Users should switch to GWDG Matrix as soon as possible and export[3] their Rocket.Chat data if desired.
[1] https://docs.gwdg.de/doku.php?id=en:services:email_collaboration:rocketchat:eol
[2] https://docs.chat.academiccloud.de/en/first-steps/index.html
[3] https://chat.gwdg.de/export
The GWDG data center will be closed on the days from 24.12.2024 to 01.01.2025. On 23.12.2024 the data center is only open from 10:00 to 18:00. If you would like to contact the GWDG during the times when the data center is closed, please create a request via our support website at https://gwdg.de/support or send an e-mail to support@gwdg.de.
Please note, however, that requests to our support during this time can only be processed from January 2, 2025.
We ask all users to be prepared for...
This year’s GWDG company outing will take place on Thursday, 05.09.2024. The data center will be open on this day, but only a few staff will be present and only limited support will be possible. We ask all GWDG users and visitors to be prepared for this.